Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Response Guarantee

  • Our team of specialists will try their best to answer to your support inquiries within less than 1 hour. If, however, the difficulty you have stumbled upon requires assistance from the Administrators’ =Team,= we’ll address the ticket to the administrator in charge and will post a reply to let you know.

  • Top quality support service
  • Top–quality Client Help Service

  • We are on–line for you night and day to provide you with information and customer support and to help you with any difficulty that you could possibly have when monitoring your virtual server. We are able to assist you with all installed in advance software applications, plus your Operating System, server administration panel (with regards to the VPS type) and the Web Site Control Panel produced 100% by our developers.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Web Site Control Panel that is included without charge in your virtual server, you can find an informational Help zone, containing all you should be informed on when maintaining your web–sites and software packages. We have incorporated a wide range of how–to articles and video tutorials that present the general web site supervision tasks in an easy to comprehend manner.