An Intuitive Help Center
In the Web Site Control Panel you’ll find a detailed Help Center section offering loads of instructional articles and frequently asked questions. They are compiled by our support team of seasoned techs. Just type in your question and our smart software will offer you the best possible answer.
For those who’d rather find out how to resolve a typically experienced problem by watching a tutorial video, we’ve added a compilation of video tutorials to our Web Site Control Panel. All the educational videos are short and easy to follow. They offer visual presentations of various site management tasks.
A 1–Hour Response Time Guarantee
All our semi–dedicated servers are backed up by a 24x7 client care service and include a 1–hour support ticket response time guarantee. Our proficient technicians will be online day and night and will solve any problem that you might possibly encounter within less than one hour after the technical support ticket submission. In most instances, an answer will be given to you within twenty minutes.