A 99.9% Server Uptime
The primary advantage of setting up your own shared website hosting platform is that you don’t need to be worried about compatibility issues – you design a special set of software apps in such a manner so as to work with a particular set of hardware components. The outcome is something way more steady and reliable, since there are fewer possible chances of failure. We have set up our cloud hosting platform using tried and trusted hardware components plus a seriously tweaked version of SELinux in order to create a totally riskless home for all your web sites.
That is why, with all our shared website hosting plans plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is vital that you also build your own network infrastructure. That is why we set up a custom internal network in all our data centers. Based on top–drawer Juniper switches and routers, our internal network allows for faster–than–the–blink–of–an–eye data transmission rates and is completely redundant.
Therefore, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, no matter which web hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not satisfied with our hosting services, or if you consider them insufficient, or if you decide that you want a VPS web hosting plans rather than a cloud hosting plan – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will retain full control over your domains even when you cancel your hosting account with us.
24/7 Technical Support
In case you own a web hosting company, your tech engineers are of foremost importance. That’s why we’ve attentively hand–picked a very qualified team of customer service technicians, each with several years of expertise behind his back. With their help, we offer 24x7 support with all our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All inquiries are answered in less than one hour and our average response time is less than 20 minutes!