Phone Support in Shared Website Hosting
If you decide to employ one of our shared website hosting plans, you'll be able to get in touch with our customer support team over the phone for 14 hours every day. We can help you select the perfect package for your websites because we are aware that it is better to discuss this kind of matters with a live person. If you already have an account, we are able to help you with any kind of sales/billing questions and general matters, even with some tech troubles which don't need too much time or escalation to an administrator as it will be more convenient to open a ticket for time-consuming issues and have the correspondence in one place. We have telephone numbers in the US, the UK and Australia, so you are able to call the one you prefer and talk with one of our representatives.
Phone Support in Semi-dedicated Servers
The support services forall of the semi-dedicated server plans that we provide feature real-time phone support for 14 hours every day. If you hesitate which package is appropriate for your sites, you want to learn more about a plan's features or you need any other type of information about our solutions, you're able to call any of the local telephone numbers that we have in the United States of America, the United Kingdom and Australia and our customer support representatives will help you. If you currently own an account, you're able to contact us about sales and general issues, although we are usually able to help with a lot of tech issues as well. For entirely tech problems you will have to take advantage of our in-built ticketing system where the communication between you and our technical support team will be in 1 place, which is the best option when the problem needs extra time to be dealt with or it needs to be escalated to our sysadmins.