Service Uptime Guarantee in Shared Website Hosting
If you obtain a shared website hosting plan through us, we guarantee that your websites are going to be working no less than 99.9% of the time. We've basically eliminated the web server downtime by using a state-of-the-art cloud hosting platform where individual clusters of web servers address every part of the overall service - files, databases, emails, etc. In that way, if there is a problem with a server, the other machines inside the cluster will simply take over and your sites will not be affected in the slightest. To prevent any infrastructure issues, we also have diesel-powered backup generators and a few independent Internet providers. Knowledgeable administrators check the servers 24/7 to sort out any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Using our semi-dedicated server packages, you're going to reap the benefits of a 99.9% service uptime and you can now forget about any problems you may have experienced with other companies. Different to the vast majority of hosting service providers, we do not manage everything on just a single server. As an alternative, every part of the hosting service, such as the file storage, e-mails, databases, CP, statistics, and so forth., has its own clusters of servers. If one machine fails, the others shall take over, so your internet websites won't be affected. We also use an innovative load-balancing platform that ensures the ideal performance of both our web servers and the sites accommodated on them. Several independent Internet providers and diesel-powered generators are our backup in the event of an infrastructural problem, while a team of experienced professionals, that is available 24/7, monitors the system in case of software problems. With our semi-dedicated hosting plans, your websites will be operational no matter what.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans include a 99.9% web server and network uptime warranty and maintenance procedures are included in the other .01% of the time. We check out every server carefully before we hand it over to the client and we use new hardware components to prevent any prospect of hardware troubles. Any unanticipated software problems will be resolved immediately by our system admins as they keep an eye on all of the web servers 24/7. To avoid infrastructural complications, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the online connectivity to the servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can take action quickly and filter the unwelcome traffic before it reaches your dedicated server and disrupts the proper work of your web sites.